Growth: listening to your users’ feedback

Dealing with user feedback

ANSWER QUICKLY

DON’T MAKE THINGS UP

BE POLITE

DON’T IMPLEMENT EVERY SUGGESTION YOU GET

FEEDBACK IS NOT ONLY WHAT THE USER TELLS YOU

INTERACT WITH YOUR USERS THROUGH SEVERAL MEDIA

Example of hurry to act due to feedback

Crossing the chasm

Digital Product Management Books

Mentoring and advice on digital product development

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